Job details
Please mention DJ224A when enquiring about this vacancy or use the form below.info@morgan-harvey.co.uk
| Inbound Customer Service Call Centre Team Leader - vacancy filled | |
|
£21,000 - £23,000 + bonus DJ224A permanent position |
Purpose of Role: To supervise the call centre to ensure all targets and SLA\'s are achieved and clients and customers receive the highest standards of service. Key Responsibilities: . Allocate daily workloads to team. . Drive continuous performance development through coaching. Competencies/Skills/Experience: . Coaching skills . Team work and management . Planning and organising . Calm under pressure . Customer focused . Ability to manage conflict |
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