Job details
Please mention DO2323 when enquiring about this vacancy or use the form below.info@morgan-harvey.co.uk
| Membership Sales Consultant | |
|
£16,000 - £25,000 DO2323 permanent position |
My client is looking for a Membership Sales Consultant for its health and fitness facility. The successful applicant will have previous sales experience within a Health and Fitness club environment and be currently working or worked as a Membership sales consultant before. You will be responsible for developing and implementing a monthly sales plan with the objective of achieving targeted membership sales numbers as well as developing and implement a sales plan which will maximise the central marketing support and generate sufficient new contacts in the local marketplace in order to achieve targeted sales / income. You will work closely with the club operations teams to implement local and centrally driven marketing campaigns in order to reduce membership attrition and drive joiners from referrals. Keep a regular and open communication with Reception Team / F&B Manager to ensure delivery of exceptional customer service to prospective and club members. The successful candidate will have good reporting skills and will be able to plan sales rotas to maximise efficiency. This must ensure coverage at key trading periods inc. evenings & weekends. You will also be producing monthly commission sheets for auditing by the General Manager. In addition you will be responsible for reporting the following: Monitor club membership and take action to ensure membership profile (mix) is on line with targets, Sales Results MTD, Net Joining Fee total, Tour: Sale (Closing) ratio, Show Ratio (Appointments to Tour), Contact: Appointment Ratio, Number of Future Appointments booked, Number of referrals / new members Telephone prospective enquiries in accordance with the Minimum Performance Criteria (MPC) levels in order to reach monthly sales goals. Follow Up Web / Email enquiries within 48 hours. Conduct tours with prospective members and sell facilities of the Club, ensuring appropriate follow up activity where necessary. Contact all new joiners after their first 7, 30 and 60 days of membership as a matter of courtesy and for potential referral opportunities. Maintain a full operating knowledge of the Club’s membership systems, including joining fees, subscriptions, direct debits, cancellation policy, Club services and rules. Maintain a thorough and comprehensive file on local competitors facilities, marketing initiatives and membership rates. Drive the sales process for corporate memberships (where applicable). The basic salary is £16,000 with realistic on target earnings of £25,000 |
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